The Mission Statement Of Party City - 1639 Words

The mission statement of Party City, my current employer, as stated in the handbook: Party City loves to celebrate. We pride ourselves on making it easy and fun for our customers to celebrate the special times in the lives of their family and friends by offering a complete selection of fresh and exciting merchandise at great value in a fun shopping environment. Culture The culture of the company is built on customer service, team building and a fun environment. The focus on the customer includes helping the customer with suggestions to create the perfect event, from birthday parties to retirement celebrations by covering the ‘parts of the party’. That ideal consists of starting with color schemes or theme, then covering the tableware, decorations, favors, invitations, thank you cards, and banners to have all of the must haves covered. That same concept goes for Halloween, which is the biggest season for Party City. We encourage the customer to not just buy a costume but become the character by starting with what the customer wants to be then offering accessories that complement the costume to create the look from head to toe. We are encouraged to greet every customer that walks in and offer assistance throughout their shopping experience. We are also careful to keep the lines moving to ensure an efficient checkout. During the holidays and major sporting events, the company encourages the employees to dress the part. For Halloween, we dress up in full costumes andShow MoreRelatedMultinational Investment Banking And Financial Services722 Words   |  3 Pagessee how their mission statement matches their actions. 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